Terms & Conditions

Acceptance of Terms

By accessing our website or using our dental services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our services.

Our Services

Dentist@Labrador provides comprehensive dental care services including but not limited to:

• General dentistry and preventive care
• Restorative dentistry procedures
• Cosmetic dental treatments
• Emergency dental care
• Orthodontic treatments
• Pediatric dentistry

Appointments and Scheduling

Booking Appointments

Appointments can be scheduled through our website, by phone, or in person. We will confirm all appointments and may send reminder notifications.

Cancellation Policy

We require at least 24 hours' notice for appointment cancellations or changes. Failure to provide adequate notice or no-show appointments may result in a cancellation fee.

Late Arrivals

Patients arriving more than 15 minutes late may need to reschedule their appointment to ensure quality care for all patients.

Payment Terms

Payment Methods

We accept various payment methods including cash, credit cards, EFTPOS, and payment plans. Payment is due at the time services are rendered unless other arrangements have been made.

Insurance

We accept most dental insurance plans. Patients are responsible for understanding their insurance coverage and any out-of-pocket expenses.

Treatment Estimates

Treatment cost estimates are provided in good faith but are not guaranteed. Final costs may vary based on actual treatment needs and complexity.

Patient Responsibilities

Patients are expected to:

• Provide accurate and complete medical and dental history
• Follow prescribed treatment plans and post-treatment instructions
• Maintain regular dental hygiene and attend scheduled follow-up appointments
• Inform us of any changes to medical conditions or medications
• Treat our staff and other patients with respect

Treatment Consent

All treatments require informed consent. We will explain procedures, risks, benefits, and alternatives before beginning treatment. Patients have the right to refuse or modify treatment plans.

Website Usage

Permitted Use

Our website is intended for legitimate use in connection with our dental services. Unauthorized use, including automated data collection, is prohibited.

Content Accuracy

While we strive to keep our website information accurate and up-to-date, we make no warranties about the completeness or accuracy of content.

Limitation of Liability

Our liability is limited to the extent permitted by law. We are not liable for indirect, incidental, or consequential damages arising from the use of our services or website.

Privacy and Confidentiality

Patient information is kept strictly confidential in accordance with healthcare privacy laws and our Privacy Policy. Please review our Privacy Policy for detailed information about data handling.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on our website with an updated effective date. Continued use of our services constitutes acceptance of modified terms.

Contact Information

For questions about these Terms and Conditions, please contact us:

Governing Law

These Terms and Conditions are governed by the laws of Queensland, Australia. Any disputes will be resolved in the appropriate courts of Queensland.