Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Effective Date: January 1, 2025

Last Updated: January 1, 2025

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us, including:

  • Name, email address, and phone number
  • Medical and dental history information
  • Appointment preferences and scheduling information
  • Insurance information
  • Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser information
  • Pages visited and time spent on our site
  • Referral source information
  • Device and operating system information

How We Use Your Information

We use your personal information to:

  • Provide dental care services and treatment
  • Schedule appointments and send reminders
  • Process payments and insurance claims
  • Communicate about your treatment and care
  • Improve our services and website functionality
  • Comply with legal and regulatory requirements

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With healthcare providers involved in your treatment
  • With insurance companies for claims processing
  • When required by law or legal proceedings
  • To protect the rights, property, or safety of our practice or others
  • With your explicit consent

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure data transmission and storage
  • Regular security assessments and updates
  • Employee training on privacy and security
  • Limited access to personal information on a need-to-know basis

Your Rights

You have the following rights regarding your personal information:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your information (subject to legal requirements)
  • Restriction of processing in certain circumstances
  • Portability of your data
  • Objection to certain uses of your information

Cookies and Tracking

Our website uses cookies and similar tracking technologies to improve your browsing experience. You can control cookie settings through your browser preferences.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Dentist@Labrador

55 McMillan Street, Labrador QLD 4215

Phone: (07) 5563 1201

Email: contact@labradordentalpractice.com.au

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new effective date.